California Producers Back Prop 17 Amid Probe of Sponsor
California’s Alliance of Insurance Agents & Brokers announced its support for a state ballot measure that would change the rules by which automobile insurers could provide discounts to continuously insured drivers.
“Nothing will increase competition in the auto insurance marketplace more than Prop 17,” said Michael D’Arelli, executive director of the Alliance. “We’re wholeheartedly behind it.”
The Proposition 17 campaign, Californians for Fair Auto Insurance Rates, is underwritten by Mercury General, the state’s third-largest auto insurer by market share.
The Continuous Coverage Auto Insurance Discount Act will be on the June 8 primary election ballot. According to CalFAIR, the proposition would allow insurance companies to lower premiums for drivers who have continuously maintained auto insurance coverage, even if they switch to a different insurer. Under current law, an insurer may offer discounts to policyholders who maintain “continuous” coverage only with their company. Insurers would still be required to base their rates primarily on driving safety record, miles driven annually and driving experience.
Opposition, organized by the Campaign for Consumer Rights, the nonprofit, nonpartisan advocacy and campaign affiliate of Consumer Watchdog, see Proposition 17 as a trap. Because those with lapses in payments may be disqualified from any discounts, the initiative would effectively invalidate a component of the state’s Proposition 103 that barred insurance companies from charging customers more for not having had automobile insurance coverage in the past, they maintain. The impact would be disproportionately felt by those who did not need insurance for certain periods — including those without cars for a time, military personnel, students and the temporarily unemployed — plus anyone whose coverage was canceled for even a single late payment, according to Harvey Rosenfield, founder of Consumer Watchdog and the author of Proposition 103 (BestWire, Jan. 20, 2010).
Today, more than 80% of California drivers maintain auto insurance coverage and would qualify for this discount, the Alliance argued. Since the ballot question recently qualified for the ballot, D’Arelli said, “The agency force is going to come in big behind this thing.”
While CalFAIR names support from more than 30 business and consumer groups, it is almost entirely funded by $3.5 million in contributions from Mercury General, according to campaign finance reports.
California Insurance Commissioner Steve Poizner recently said his office will report data on the potential impact of Proposition 17. “Some rates are going to go up and some are going to go down,” he said.
Regulators are in the middle of a new enforcement action against Mercury General, Poizner said. Attempts to reach Poizner’s office for elaboration were unsuccessful.
In 2008, Mercury paid a $250,000 fine, plus $50,000 in costs, to settle alleged claims handling violations. In a February 2009 court filing before an administrative law judge on another matter, department attorneys wrote, “Among department staff, consumer attorneys, and consumer victims of its bad faith, Mercury has a deserved reputation for abusing its customers and intentionally violating the law with arrogance and indifference.”
Attempts to reach Mercury for comment were unsuccessful.
Mercury Insurance Co. (NYSE: MCY), a member of Mercury General Group, currently has a Best’s Financial Strength Rating of A+ (Superior).
The top five writers of private passenger auto insurance in California in 2008, according to BestLink, were: State Farm Group, with a 12.9% market share; Farmers Insurance Group, 11.0%; Mercury General Group, 9.4%; Auto Club Enterprises Insurance Group, 9.0%; and Allstate Insurance Group, 8.4%. BestLink provides online access to A.M. Best’s Global Insurance & Banking Database.
Mercury General stock was trading at $38.18 a share the afternoon of Feb. 12, down 0.29% from the previous close.
(By Sean P. Carr, Washington Correspondent: sean.carr@ambest.com)
Can you say “PR disaster?” This is a new age of transparency, Mercurys ploy may have worked years ago before the information agge, now they are under the microscope. Get info on No-fault auto insurance
Mercury Insurance is very thorough which makes dealing with them
seem a little tough but would recommend them in a second.
Had such a bad experience with Mercury, that when their commercials come on TV, I have to change the channell. Mercury cancelled my policy for no reason and when I tried to talk to the underwriter, no one would call me back at all and I was an agent that sold Mercury Insurance. If this is how they treat someone that makes money for them, think about how they treat the everyday person. Never do business with Mercury, they will take your money and not give you good customer service.
I had a claim with Mercury Insurance on my 2008 Pontiac. I called the claim in at 1:30 PM on Sunday and the adjuster was out to look at the car the NEXT DAY!! at 11AM. I had a check in hand on Tuesday!! Great service and very nice people to deal with.. I also had a glass claim about 9 months ago and the company was excelent on that one too. Thanks for great service mercury!! A very satified customer..
it figures Mercury Insurance would fund this POS bill. Bad reps, slow, expensive coverage, what are they supposed to do, generate business through hard work and customer service??
Jerry Brown deserves credit for doing his homework and getting this complicated issue right for voters. It could be a hopeful sign of a future diligence in state politics that has been sorely missing.
Mercury Insurance company was great with the rate they provided considering it was for a young female under 20, not on anyone else’s insurance plan. For a first time insurance experience, it was easy to keep up with the terms of the insurance plan because the insurance agent explained all the terms very thoroughly and let me have time to ask questions for clarification. The agent also let me play around with the numbers to figure out which plan was right for my auto insurance needs.
Driving on the freeway in San Diego, a semi tractor trailer tire separated and threw a large chunk of rubber into the road. I hit the tire tread and damaged the front spoiler. No way I could avoid flying debris, if I swerved to avoid the tire I would have crashed into other cars. However Mercury adjuster was very skeptical… why didnt I avoid the flying debris at 65 mph? Didnt I see the object in the road? Why did you choose to intentionally strike this object? Why were you driving on the freeway to begin with? Im not kidding !! Apparently they only want to insure drivers who keep their cars safely locked in the garage.
Anyway Mercury sent me a nice letter that I was at fault, they would assess 1 point violation and I was no longer eligible for a good driver discount. Maybe their prices are good, but Im not willing to accept their customer service. Im getting quotes from Progressive, USAA, and GEICO. If they’re close I will be moving to another provider.